Returns & Exchanges

Return & Exchange Policy
We want you to love your purchase! If there’s an issue, let us know and we will make it right.

• Errors or Damaged Product:
  • If we made a mistake or your item arrived damaged, we’ll replace it for free.
  • Email us at support@shieldrepublic.com
  • Contact us within 14 days of delivery for all returns or exchanges.

• Returns:
  • We offer two options for returns.
    • All items must be unworn and unwashed with no stains, odors, or pet hair.
  • Store credit:
    • Receive a full store credit for the product’s purchase price minus shipping costs.
    • Valid for one year and can be used site wide.
    • Customer covers return shipping costs.
  • Refund to original payment:
    • A $5.00-$15.00 service/restocking fee applies per item.
      
    • Customer covers return shipping costs.
    • A full refund (minus service/restocking fee and shipping cost) will be issued to the original payment method.

• Exchanges:
  • Exchanges must be for the same product in a different size.
  • Customers cover return the shipping cost and new shipping cost of new item.
  • No service/restocking fee applies.

• Non-Returnable Items:
  • Final sale and items discounted more than 30% off
  • Personalized items
  • Accessories, drinkware, blankets, totes and hats/headwear

• Shipping Costs: Non-refundable. Return labels provided, but the cost will be deducted from your refund or store credit.

• Valentine’s Day items: No returns/exchanges after 2/9/25.
• St. Patrick’s Day items: No returns/exchanges after 3/13/25.
• Halloween items: No returns/exchanges after 10/29/25.
• Christmas/Holiday items: No returns/exchanges after 12/18/25.